On several Windows 8 machines there was a problem with Windows Installer that tried to execute the setup of AutoCad LT 2013 or DWG TrueView 2015.<\/p>\n
Unfortunately, I could not find anything usable using my best troubleshooting friend: Google.<\/p>\n
The solution for DWG TrueView<\/strong><\/p>\n The solution came from looking in the event viewer under the Windows item, Applications. There was a error message like this one:<\/p>\n “Erkennung von Produkt “{5783F2D7-E028-0409-0100-0060B0CE6BBA}”, Feature “P” und Komponente “{370E1EB0-04EF-4807-8B56-4562457473B8}” fehlgeschlagen. Die Ressource “C:\\Users\\Lukas\\AppData\\Roaming\\Autodesk\\WebServices\\Dummy.txt” ist nicht vorhanden.”<\/p>\n But the user “Lukas” was the one that installed DWG TrueView on this machine, and other users had not access to this file. The solution was simple: create a file “dummy.txt” in a directory accessibile to all users (I opted for “C:\\ProgramData\\Autodesk\\Dummy.txt”, search the reference in the registry (was the entry “7D2F3875820E9040100000060BECB6AB” in HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Installer\\UserData\\S-1-5-18\\Components\\0BE1E073FE407084B86554265447378B) and change the file location.<\/p>\n The solution for AutoCAD<\/strong> unfortunately was not so fast: in the eventviewer I could see that the installer tried to access a registry entry, precisely this one:<\/p>\n HKEY_CLASSES_ROOT(64)\\TypeLib\\{76B039F4-D977-4B80-8DEB-DCD74D6B337F}\\1.0\\0\\win64\\<\/p>\n Using RegEdit, I could not read that entry because it was not accessible. So I needed to change first the owner of the respective registry tree to “Administrators” and then add the right to read for all users – unfortunately several steps because this was to repeat for 3 different items, and the subitems became only visible after adjusting the properties of the owner item.<\/p>\n Addendum: DWG TrueView 2014 had the same issue as AutoCAD 2013.<\/p>\n It seems that the guys at AutoDesk have to adjust their installers….<\/p>\n","protected":false},"excerpt":{"rendered":" On several Windows 8 machines there was a problem with Windows Installer that tried to execute the setup of AutoCad LT 2013 or DWG TrueView 2015. Unfortunately, I could not find anything usable using my best troubleshooting friend: Google. The solution for DWG TrueView The solution came from looking in the event viewer under the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-124","post","type-post","status-publish","format-standard","hentry","category-windows-os-and-applications"],"_links":{"self":[{"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=\/wp\/v2\/posts\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=124"}],"version-history":[{"count":3,"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=\/wp\/v2\/posts\/124\/revisions"}],"predecessor-version":[{"id":128,"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=\/wp\/v2\/posts\/124\/revisions\/128"}],"wp:attachment":[{"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=124"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=124"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.riedmann.it\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}