Windows 10 Start menu missing, apps not working

Nov 10
2015

Today, I had a severe problem on a users Windows 10 Tablet (Dell Venue Pro 11).

This machine suddently stopped showing the start menu, and no app worked. Even the Notify screen was unable to start.

I have tried a lot of things, until I looked in the Event Viewer (Applications), and there I found a lot of errors like this one:

svchost (2356) TILEREPOSITORYS-1-5-21-1151363738-2262017715-1772219638-1001: Non √® stato possibile leggere l’intervallo di log dal file “C:\Users\Michele\AppData\Local\TileDataLayer\Database\EDB.log” all’offset 1056768 (0x0000000000102000) per 4096 (0x00001000) byte a causa di una mancata corrispondenza del checksum dell’intervallo. Checksum previsto: 3595365752422194926 (0x31e54e1a4ebadeee). Checksum effettivo: 3595365752422194926 (0x31e54e1a4ebadeee). L’operazione di lettura non verr√† effettuata con errore -501 (0xfffffe0b). Se tale condizione persiste, ripristinare il file di log da un backup precedente.

To solve, I have opened a Administrator command prompt, moved to the indicated folder and renamed all .log files to .loa.

After this, the start menu and the apps worked again.

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